onboarding dissection
What is underfive.ai? Underfive is built on the premise that responding to leads within 5 minutes increases conversions by up 900% (they cite a Harvard Business review on their website). As I am myself flooded by leads DMing me (well it's true in my dreams), got curious
onboarding dissection
Citable allows you to "Get cited by AI answers" by tracking and improving how the most popular AI models mention your brand to your customers. As I was curious about my own visibility in AI answers (spoiler alert: it's baaad), I decided to take the free
onboarding dissection
Tale Forge is an AI tool that allows you to create personalized stories where your child is the hero, and that are designed to help them build empathy, courage and social skills. As a newly-become godfather, i''ll soon be "in charge" of telling stories to
Summary When the right visitor lands on our page, 2 unconscious filters decide whether they sign up or leave. The first is TAM (Technology Acceptance Model): does this look useful, and does it look usable? That's the rational layer (your headline, value prop, features, proof). Most SaaS websites
onboarding dissection
Tally.so is a form builder. It's also a brilliant example of great product-led growth execution (they reached $4M ARR in less than 4 years, with a team of 4; how amazing is that?!). This is why I love Tally so much, and made it my default form
Measuring (consistently) how your onboarding is doing is, I believe, one of the best time investments you can make for your biz to succeed. “The faster you help customers understand and extract value from your product, the stickier and more successful they’ll be.” — Jeff Gardner (CEO and founder) Successful
Getting a someone from hearing about our product for the first time to adopting it for good is no less than a matter of behavior change. Designing great products and smart features is not enough to get people to use them. We also need to understand the invisible forces that
Summary Activation is your make-or-break moment. If users don't experience real value early enough, everything downstream (retention, revenue, growth) becomes much harder. The goal of onboarding: • bring users to a first moment of meaningful value — a first meaningful win — so their belief shifts from "this could be
You have a good product and people who sign up for it. But somewhere between signup and "I can't live without this" you're losing too many of them. And you're not sure exactly where, or why. Or maybe you're curious
case study
A case study on helping a healthcare B2B SaaS team streamline onboarding and reduce time-to-first-value from 18 weeks on average to... 90 minutes — without a single dev ticket. Disclaimer This is a ~12min read case study, so here are 5 reasons why reading it could be valuable for you: * you&
I've seen many many product people (PMs, founders, designers — including me when I was starting) come back from user tests or user interviews with what felt like strong user feedback... but was in fact biased, misleading user feedback. Not because they didn't listen, but because the
In this post I'm going to introduce a very simple yet powerful framework that, I believe, separates products that grow from products that struggle. So stick with me here. summary • the real question isn't "is my product good?" but "are people actively looking